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PRIVACY AND DATA POLICY

ISSUED BY GENIUSCRATE EDUTAINMENT PRIVATE LIMITED

Last Updated: Juy 2022

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  1. INTRODUCTION AND GENERAL TERMS

These terms apply to the use of games and other products developed by Geniuscrate Edutainment Private Limited(‘GENIUSCRATE’ / ‘GC’ / ‘we’/ ‘us’). Our registered office is at Geniuscrate Edutainment Pvt Ltd.,#432,III Floor, Shalmali Arcade,80FT Road,HRBR Layout,Bangalore,Karnataka ,India.We are a company registered in India, with CIN Number: U74999KA2016PTC095620

This privacy and data policy (“Privacy Policy”) applies and has effect in respect of all games, related online services (including online network play connectivity and interactivity) and other software and products made available by us (together the “Game(s)“), as well as any other online features relating to the Games including our website (http://www.geniuscrate.com/).  Together the Game(s) and the Website are referred to as the “Online Services”.

 

If you have any questions or comments about this Privacy Policy, please contact us at info@geniuscrate.com

 

We are committed to protecting and respecting your privacy.  The Privacy Policy explains the basis on which personal information we collect from you will be processed by us or on our behalf. Where we decide the purpose or means for which personal data you supply through these Online Services is processed, we are the “data controller.” We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679. 

Please read this Privacy Policy carefully as it contains important information about the following:

  • What information we may collect about you;

  • How we will use information we collect about you;

  • Whether we will disclose your details to anyone else; and

  • Your choices and rights regarding the personal information you have provided to us.

 

This Privacy Policy forms a part of and should be read in conjunction with our terms of use. 

The Online Services may contain hyperlinks to services owned and operated by third parties. These third party services may have their own privacy policies and we recommend that you review them.  They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services.  We do not accept any responsibility or liability for the privacy practices of such third party services and your use of these is at your own risk.

We may make changes to this Privacy Policy in future, which will be posted on this page. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of changes through the Games.

 

  1. INFORMATION WE MAY COLLECT ABOUT YOU

We collect and process the following information which may include your personal data.

 

Information provided by you when using the Games

 

(“Basic Information”)

 

We will collect the following information from you when you play our Games:

 

  • a unique pseudonymous identifier for you (User ID);

  • your user preferences; and

  • anonymous core information milestones related to your gameplay, such as the completion  of certain  activities  during your gameplay

 

Information used for the purposes of serving advertisements

(“Advertising Data”)

Through our third party advertising network partners, we may gather information about your devices when you install or play our Games, depending on the permissions you’ve granted. This may include:

  • the make, model and operating system of your device;

  • properties of your device, such as screen size and orientation, audio volume and battery;

  • the mobile network operator linked to your device;

  • the Games played;

  • the country, time zone and locale settings on your device (i.e. country and preferred language);

  • network connection type and speed;

  • IP Address;

  • MAC address;

  • internet browser used to access the Games; and

  • the advertiser ID, which is an identifier unique to you if you use an Apple or Android device, but which doesn’t reveal your name.

 

Information collected for the purposes of providing analytics 

(“Analytics”)

We may collect technical information about your use of the Online Services through the use of tracking technologies and analytics.

Personal data we may collect includes the following:

  • your mobile device’s unique device ID (“Device ID”);

  • your User ID (which is generated by us and allocated to you when you first play our games); 

  • your device operating system & version;

  • your device make and model;

  • game play attempts, progression and results; 

  • session game time start, end and duration;

  • purchase transaction types (for TENS Tournament only);

  • the country of your Device;

  • the time, date and install source of your first download (e.g. from a clicked advertisement);

  • advertisements viewed and clicked; and

  • identification of crashes and defects.

 

 

  1. WHY WE COLLECT INFORMATION?

 

 

To provide our Games to you

We will use information about you (including Basic Information, Third Party Log In Information and Analytics) for delivering our Games to you under the terms of use agreed between us. The processing of information in this way is necessary for us to record your progress and current status within a Game, and to ensure the Games deliver the features promised and function properly, so that you have the best experience when playing any one of our Games. 

 

To help us improve the Online Services and fix any problems

We may process non identifiable Analytics so that we can analyse and improve our Games and Online Services.

This processing is also necessary for us to pursue our legitimate interests of (i) ensuring that our Online Services function properly so that you and other users have the best experience when playing any of our Game(s) and using the other Online Services; (ii) improving the quality of our Online Services, and providing a better experience to our users; (iii) identifying and correcting any bugs in the Games and Online Services and iv) understanding the effectiveness of our marketing to attract new users and re-engage our current users at an aggregated level.

 

To improve the monetisation via in-app purchases

 

GC may process information to understand how users use our games, and to compile statistical reports regarding that activity, as well as understanding how users progress, and their current status within the game. This processing is necessary for us a to pursue our legitimate interests of improving the game and increasing the amount of revenue generated via in-app purchases.

 

We will not pass your information on for these purposes unless you give your consent or you have given it already. After you have given your consent, you may withdraw it at any time. This can be achieved by withdraw consent by disabling his or her account, or further requesting to be deleted by sending a support request to GC as set out in their privacy policy.

For advertising purposes

We may process Advertising Data to show you advertisements for third party services.   

The information we collect about you may be used to understand how advertisements placed in our Games have performed or how many people have viewed certain advertisements. 

We will not process your information for the purposes of marketing or pass your information on to third parties for the purposes of such marketing unless you give your consent or you have given it already. After you have given your consent, you may with Looper! at any time. We may use the information we collect about you to serve you targeted advertisements in our Games.  We do this to provide you with more relevant advertising content.  We work with the following third party advertising networks : 

Applovin – www.applovin.com

 

To prevent fraud and illegal activity

We process personal data for our legitimate interests of ensuring that any use of the Online Services is lawful and non-fraudulent, does not disrupt the operation of our services, does not harass our staff or other individuals, to enforce our legal rights and to comply with our legal obligations. 

Where we reasonably believe that you are or may be in breach of any applicable laws or our terms of use, we may use your personal information to inform relevant third parties such as your law enforcement agencies about the content.

 

  1. DATA SHARING

 

 

We will share your information with third parties only in the ways that are described in this Privacy Policy

Group members, personnel, suppliers or subcontractors: We keep your information confidential, but may disclose it to any member of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries), our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it.

Merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

 

Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

 

Enforcement: We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property or safety of GC, our customers, or others.

 

  1. AUTOMATED DECISION MAKING

 

We use automated decision making methods which do not involve human involvement to process your information only in the ways that are described in this Privacy Policy

We process your personal information via automated decision making methods in order to identify users who are cheating in the Games. We may block users from the Games and/or the Online Services who are determined to be cheating following an automated decision process. In this scenario the user will be notified of the outcome and will have the right to obtain human intervention to express his or her point of view and to contest the decision to block access to the Games and/or the Online Services.

 

  1. CONSUMER CONTROL AND OPT-OUT OPTIONS

If you do not wish to receive notifications from us or be served with targeted advertisements you can opt-out by changing your advertising and notification settings on your device directly. 

You can withdraw your consent by changing your advertising settings on your device or by deleting the Game at any time.

 

  1. YOUR RIGHTS IN RELATION TO PERSONAL DATA WHICH WE PROCESS RELATING TO YOU

You have the following rights over the way we process personal data relating to you, as set out in the table below.  We aim to comply without undue delay, and within one month at the latest.

To make a request, please let us know by sending an email to info@geniuscrate.com

 

  1. DATA RETENTION

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as otherwise described in this Privacy Policy.

  1. CHILDREN

We do not use our Online Services to knowingly solicit information from or market to children under the age of 13. Our terms of use prohibit users aged under 13 years from accessing our Online Services.  In the event that we learn that we have collected personal information from a child under 13 years of age we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 years of age please contact us at info@geniuscrate.com

 

  1. SECURITY

We will take all reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal information.  For example, our databases contain encrypted and anonymised information only, are password protected and limited to essential employees only (such as GC management or employees whose main role requires system access). 

Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

 

  1. INTERNATIONAL DATA TRANSFERS

It is possible that your personal information may be transferred outside of the EEA by Ad Networks. We recommend that you refer to the privacy policies and/or terms and conditions of these third parties if you are concerned about your data being transferred outside the EEA.

Where we transfer your information outside of the EEA, we have agreements in place with those parties which include standard data protection clauses adopted by a data protection regulator and approved by the European Commission to ensure that appropriate safeguards are in place to protect your personal data.  If you would like to find out more about these safeguards, please let us know by writing to info@geniuscrate.com

 

CONTACT INFORMATION

All questions, comments or enquiries should be directed to GC at info@geniuscrate.com  We will endeavour to respond to any query or questions within three business days. 

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